There is no accountability with how we are treated by many of these companies. The website has no local number so I sent an email. I took my chances and said please transfer me. I then asked for someone in the United States, (at Net10) but she advised me there was a chance I would be disconnected. I asked to speak to a supervisor and that made matters worse.
#Net10 airtime cards cheap verification
He sent a third, but each time I was not able to receive the verification code in the time allotted. I then received a second, but again it did not arrive until almost 6- 8 minutes later and he would not honor that one either. But, I was told the first was no longer valid because the time ran out. Almost 6 minutes later the first one came. They said they would first need to verify me via email by sending me a verification code. Since they would not allow me to be reactivated, I then asked to use my bonus points that I earned. DO NOT USE THIS COMPANY'S SERVICE!!! I really hope I don't have to call these ** again to get my phone number released. I wasted my ENTIRE DAY, LITERALLY trying to get the issue taken care of for nothing! If I could give negative stars I would. I have ** kids & a disabled father I take care of and need to be able to use ALL functions of my phone in case of an emergency or whatever! I'll take the loss on what I just paid and will be going with a different provider in the morning.
I don't have time to sit on hold for hours on end to be hung up on nor do I have the patience to deal with not being able to make or receive calls when I just paid for another months service.
WTF!! Mind you at this point the first thing I asked her when she got on the line was not to hang up on me or put me on hold, before even letting her know the problem I'm having, like I already had several times today, this was my request! THREE times I got a call back and was in the middle of speaking to someone and got hung up on!! Fourth time I called (6th time all day), got a call back, and the lady (who I could barely understand) was troubleshooting my phone and I got put on hold then prompted to hold for "more than 30 minutes" or receive a call back. Had to go to my dad's so I hung up and called again when I got to his house.same thing! Was on hold until I had to leave to pick my kids up.
0 kommentar(er)
